Support
Last updated July 2026
Need help with zPickem? Start here.
Contact us
Email support@zpickem.com and include your username and a description of the issue. We aim to respond within 24 hours.
Reporting content or users
Use the Report option on any question, message, photo, profile, or league to flag it for moderation. To stop someone from contacting you, open their profile or a message and choose Block. Manage your blocked users under Settings → Blocked users.
Account & data
You can delete your account under Settings → Delete my account. This anonymizes your personal information and revokes your sessions while preserving league history in de-identified form (see our Privacy Policy). It is irreversible.
Common questions
Do tokens have cash value? No. Tokens are an in-app score only; they never pay out and cannot be cashed out. What does a paid plan do? Pro and Venue unlock features (custom tokens, nested leagues, the venue suite), not tokens or winnings. How is moderation handled? See our Community Guidelines.
Policies
Read our Terms of Service, Privacy Policy, and Community Guidelines.